SARS Claim Rejections Due to Personal Information Mismatch

We would like to inform you that a number of claims have recently been rejected by the South African Revenue Service (SARS) due to a change made to their system. SARS now requires that any personal details on a member's claim form is a 100% match to the details on their SARS record. This refers to the personal details used by the member when initially registering with SARS.

We are working on a solution to resubmit the rejected claims and we hope to resolve this quite soon.

Please also note that this is not an issue unique to Salt Employee Benefits, it is impacting the entire retirement fund industry.

Thank you for your patience!

For any questions or further assistance, please do not hesitate to contact us via:
Telephone: 087 405 6377
WhatsApp: 087 240 7004