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Data Breach Notification Nov 2021

Published: 22 November 2021

Data Breach Notification in Accordance with Section 22 Of the Protection of Personal Information Act

We hereby notify you that on 19 November 2021, the Fund's administrator advised us that a data breach had occurred on the Benefit Counsellor application utilised by members. Benefit statement information has been accessed by an unauthorised third party who hacked into the Benefit Counsellor application. Directly, as a result of hereof, we have reasonable grounds to believe that your personal information, in particular your 2020 benefit statements, has been accessed and acquired by an unauthorised third party. We have no details yet of the reasons for this breach and what the information will be used for.

We apologise for any inconvenience caused and assure you of our continued support and attention on implementing remedial action to avoid any further loss or inconvenience to you. Should we receive further information we will communicate further with you.

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